Who we are

Chrissy works closely with both the public hospital system and local Obstetricians and follows Australian College of Midwives (ACM) guidelines, which will guide her when to refer you to an Obstetrician for consultation if required. If your GP is managing any existing conditions, you will need to continue seeing them throughout your postnatal journey. We encourage you to visit your GP after you have been discharged from midwifery services.
DISCLAIMER: Chrissy Midwife (the Author) provides the Site and any services, information, opinions, content, references and links to other knowledge resources for informational purposes only. Chrissy Midwife or this website does not provide any medical advice on the Site or by any other electronic (email, electronic messaging via this website or social media) means. Accessing, reading or otherwise using the Site does not create a practitioner -patient relationship between you and Chrissy Midwife. Providing personal or medical information to the Chrissy Midwife (or her representatives) does not create a practitioner-patient relationship between you and Chrissy Midwife. Nothing contained in the Site is intended to establish a practitioner-patient relationship, to replace the services of a trained physician or health care professional, or otherwise to be a substitute for professional medical advice, diagnosis, or treatment. While we welcome your contact via email or other electronic means, contacting Chrissy Midwife via email, contact form or social media does not constitute the formation of a practitioner-patient relationship. You should consult a licensed physician or appropriately-credentialed health care worker in your community in all matters relating to your health. If you believe you have a medical emergency, contact the emergency number in your area immediately.

Advanced Nuttos Discretionary Trust – Chrissy Midwife Private
Midwifery Care (“we”, “our”, “us”).

Privacy policy
Introduction
Chrissy Midwife- Private Midwifery Care is committed to best practice in relation to the
management of information we collect. We have developed a policy to protect patient
privacy in compliance with the Privacy Act 1988 (Cth) (‘the Privacy Act’). Our policy is to
inform you of:
● The kinds of information that we collect and hold, which, as a medical practitioner, is
likely to be ‘health information’ for the purposes of the Privacy Act;
● How we collect and hold personal information;
● The purposes for which we collect, hold, use and disclose personal information;
● How you may access your personal information and seek the correction of that
information;
● How you may complain about a breach of the Australian Privacy Principles and how
we will deal with such a complaint; and
● Whether we are likely to disclose personal information to overseas recipients.
What kinds of personal information do we collect?
The type of information we may collect and hold includes:
● Your name, address, date of birth, email and contact details;
● Medicare number , DVA number and other government identifiers, although we will
not use these for the purposes of identifying you in our practice;
● Other health information about you, including:
● Notes of your symptoms or diagnosis and the treatment given to you;
● Your specialist reports and test results;
● Your appointment and billing details;
● Your prescriptions and other pharmaceutical purchases;
● Your genetic information;
● Your healthcare identifier; and
● Any other information about your race, sexuality or religion, when collected by a
health service provider.
How do we collect and hold personal information?
We will generally collect personal information:

● From you directly when you provide your details to us. This might be via a face to
face discussion, telephone conversation, registration form or online form;
● From a person responsible for you; and
● From third parties where the Privacy Act or other law allows it – this may include, but
is not limited to: other members of your treating team, diagnostic centres, specialists,
hospitals, the My Health Record system, electronic prescription services, Medicare,
your health insurer, the Pharmaceutical Benefits Scheme.
Why do we collect, hold, use and disclose personal information?
In general, we collect, hold, use and disclose your personal information for the following
purposes:
● To provide health services to you;
● To communicate with you in relation to the health service being provided to you;
● To comply with our legal obligations, including, but not limited to, mandatory
notification of communicable diseases or mandatory reporting under applicable child
protection legislation;
● To help us manage our accounts and administrative services, including billing,
arrangements with health funds, pursuing unpaid accounts, management of our ITC
systems;
● For consultations with other doctors and allied health professional involved in your
healthcare;
● To obtain, analyse and discuss test results from diagnostic and pathology
laboratories;
● For identification and insurance claiming;
● Information can also be disclosed through an electronic transfer of prescriptions
service; and
● To liaise with your health fund, government and regulatory bodies such as Medicare,
the Department of Veteran’s Affairs and the Office of the Australian Information
Commissioner (OAIC) (if you make a privacy complaint to the OAIC), as necessary.
How can you access and correct your personal information?
● You have a right to seek access to, and correction of the personal information which
we hold about you.
● For details on how to access and correct your health record, please contact our
practice as noted below under ‘Contact Details’.
● We will normally respond to your request within 30 days.
How do we hold your personal information?

We are trained and required to respect and protect your privacy. We take reasonable steps
to protect information held from misuse and loss and from unauthorised access,
modification or disclosure. This includes:
● Holding your information in secure cloud storage;
● Holding your information in a lockable cabinet;
● Our staff sign confidentiality agreements; and
● Our practice has document retention and destruction policies
Privacy related questions and complaints
If you have any questions about privacy-related issues or wish to complain about a breach
of the Australian Privacy Principles or the handling of your personal information by us, you
may lodge your complaint in writing. We will normally respond to your request within 30
days.
If you are dissatisfied with our response, you may refer the matter to the OAIC:
Phone: 1300 363 992
Email: enquiries@oaic.gov.au
Fax: +61 2 9284 9666
Post: GPO Box 5218
Sydney NSW 2001
Website: https://www.oaic.gov.au/individuals/how-do-i-make-a-privacy-complaint
Anonymity and pseudonyms
The Privacy Act provides that individuals must have the option of not identifying themselves,
or of using a pseudonym, when dealing with our practice, except in certain circumstances,
such as where it is impracticable for us to deal with you if you have not identified yourself.
Updates to this Policy
This Policy will be reviewed from time to time to take account of new laws and technology,
changes to our operations and other necessary developments. Updates will be published on
the practice’s website.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

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Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.